Help Centre
How can we help?
Guides, answers and step-by-step help for your Loxhost hosting, domains and email.
Guides are on their way
Our team is publishing the first Help Centre articles. In the meantime, open a ticket and we will answer directly.
Contact supportPopular articles
Requesting a website migrationHow Loxhost moves your site and email across from another host.Renewals and what happens when a service expiresSee what is due, turn auto-renew on or off, and understand the expiry timeline.Paying an invoiceHow to pay, what payment methods are accepted and where to find receipts.Opening a support ticketHow to reach the Loxhost team and what to include for the fastest answer.Managing your hosting serviceWhere to find your hosting plan, disk and bandwidth usage, and cPanel access.Auto-renew and registrar lockKeep your domain renewing automatically and protected from unauthorised transfers.
Can't find the answer?
Our UK team answers tickets 24/7 from inside your dashboard.