Support

Real support, from people who run the platform

24/7 ticket support with UK-based engineers. Average first response under 15 minutes.

Open a ticket

Signed-in customers can raise a ticket from their dashboard and track replies.

Go to dashboard

Knowledgebase

Step-by-step guides for cPanel, email setup, DNS records and WordPress.

Browse guides

Service status

Live platform status and scheduled maintenance windows for our UK network.

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Knowledgebase

Popular guides

Still stuck?

Our team is one message away

Open a support ticket

Every ticket and reply stays in one place in your Loxhost dashboard.

Open a ticket