Opening a support ticket
1 min readUpdated 26/08/2026
How to reach the Loxhost team and what to include for the fastest answer.
How to reach the Loxhost team and what to include for the fastest answer.
Open a ticket
- 1Open Support in your dashboard.
- 2Choose New ticket.
- 3Describe the problem and include the affected domain.
What to include
Tell us the domain, the exact error message and what you were doing when it happened. Screenshots help.
Replies
Replies appear on the same ticket in your dashboard and are emailed to your account address.
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Open a ticket from your Loxhost dashboard and our UK team will pick it up.
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